TERRA

• Avoid direct sunlight.
• Vacuum regularly.
• Flip, rotate and fluff back and seat cushions regularly.
• Protect from heat and spills.

FABRIC CARE INSTRUCTIONS:

Blot spills immediately with a clean, absorbent cloth. Spot clean with a damp cloth and mild detergent if needed. Contact a professional cleaner for stubborn stains. All fabrics have cleaning codes which are found on the fabric sample or just asking us. 

S = Solvent - use only water-free, cleaning solvents
W = Water - use only water based cleaning products
SW = Solvent or Water - use either water or solvent cleaning products.

Replacement cushion casings are available. Contact us to order.

FOR ANY DINING ROOM WOOD, STONE OR GLASS GOODS:

• Dust with soft dry cloth.
• Wood characteristics include grain, knots, pitting and mineral deposits.
• Do not leave spills unattended.
• Do not use liquid or aerosol products or abrasive cleaner.
• Wood expansion and contraction will occur in changes of humidity.
• Wipe spills immediately to reduce staining and water marks.
• Avoid acidic food and liquids plus any hot items which will leave stains.
• Avoid dragging items across surface.
• Use table linens, coasters and trivets to protect surface.

At Zilli Home, we offer a couple delivery options to have your order delivered to your home. As soon as your order is ready, we will contact you to arrange details.

The preferred and most recommended delivery option is the White Glove Delivery Service. This delivery service includes delivery to your home by a local delivery company, with experienced individuals who will unwrap, assemble and place all of your ordered items in your requested room. All packaging will also be taken away. 

An alternative delivery option is Curbside Delivery, where your items will be delivered to your home by a local delivery company and left at your door step or garage. In this case all items are left wrapped and usually not fully assembled.

On the day of delivery, please be prepared for your entire delivery window time slot. Ensure that all walkways, staircases, elevators are free of any obstruction. Remove existing furniture if being replaced. Ensure a safe environment is provided to the drivers: remove snow, salt driveways, etc.  

All deliveries must be delivered within 10 days, otherwise storage fees may apply. 

Important: The care and preparation for delivery of your purchase takes time. If you need to cancel or reschedule the delivery, please advise us at least 48 hours in advance, otherwise charges may apply