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At Zilli Home, we offer a couple delivery options to have your order delivered to your home. As soon as your order is ready, we will contact you to arrange details.
The preferred and most recommended delivery option is the White Glove Delivery Service. This delivery service includes delivery to your home by a local delivery company, with experienced individuals who will unwrap, assemble and place all of your ordered items in your requested room. All packaging will also be taken away.
An alternative delivery option is Curbside Delivery, where your items will be delivered to your home by a local delivery company and left at your door step or garage. In this case all items are left wrapped and usually not fully assembled.
On the day of delivery, please be prepared for your entire delivery window time slot. Ensure that all walkways, staircases, elevators are free of any obstruction. Remove existing furniture if being replaced. Ensure a safe environment is provided to the drivers: remove snow, salt driveways, etc.
All deliveries must be delivered within 10 days, otherwise storage fees may apply.
Important: The care and preparation for delivery of your purchase takes time. If you need to cancel or reschedule the delivery, please advise us at least 48 hours in advance, otherwise charges may apply
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