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Frequently Asked Questions

Questions? We've got the answers.



Do you offer custom options?

Yes! We offer a large assortment of custom North American made upholstery and solid wood furniture. For more information on a specific item, please contact us at or call us at 289.268.0020

What is the wait time between placing an order and receiving delivery?

We offer a wide assortment of items that are in-stock and ready for immediate shipping. However, if you are placing a custom order, the wait time can vary from 4-12 weeks. For more information on availability and ETA's utilize our chat feature or email us at to speak to a design consultant.


Where are your products manufactured?

We take pride in offering a large selection of Canadian made products that we source from local vendors. We also carry a wide assortments of items from the United States and other trusted suppliers internationally.

What can I expect when I shop at Zilli Home Interiors?

At Zilli Home Interiors we take the customer experience seriously. As you enter the doors of our extensive showroom, you will be greeted by one of our expert design consultants who will help guide you throughout our store. Our multi-level location has been professionally curated into lifestyles with full room set-ups that have been completely designed to inspire you and make the decorating process a seamless one. Our team will help you make the selections that are right for you. Once you place an order you will have direct contact with your designer. We offer a white glove delivery service of our product with all items being assembled, unwrapped and set up in-home. Once your delivery is complete, enjoy! Also know we are always there for you with any aftercare needed.

What services do you offer?

We offer complimentary In-Home Consultations as well as a Finishing Touch service and E-Design. See our Design Services page for more information. Enjoy our white glove delivery service to ensure a seamless end to your order. We also take pride in Customer Service with a in-house team to connect with for any aftercare.

How do I book a design service?

If you are interested in booking any of our design services please email us at or call our showroom at 289.268.0020. 

Still looking for answers?

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