FULL PACKAGE
FULL PACKAGE - FULL PACKAGE is backordered and will ship as soon as it is back in stock.
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Care information
Care information
- Avoid direct sunlight.
- Vacuum regularly.
- Flip, rotate and fluff back and seat cushions regularly.
- Protect from heat and spills.
FABRIC CARE INSTRUCTIONS:
Blot spills immediately with a clean, absorbent cloth. Spot clean with a damp cloth and mild detergent if needed. Contact a professional cleaner for stubborn stains. All fabrics have cleaning codes which are found on the fabric sample or just asking us.
S = Solvent - use only water-free, cleaning solvents
W = Water - use only water based cleaning products
SW = Solvent or Water - use either water or solvent cleaning products.
Replacement cushion casings are available. Contact us to order.
FOR ANY DINING ROOM WOOD, STONE OR GLASS GOODS:
- Dust with soft dry cloth.
- Wood characteristics include grain, knots, pitting and mineral deposits.
- Do not leave spills unattended.
- Do not use liquid or aerosol products or abrasive cleaner.
- Wood expansion and contraction will occur in changes of humidity.
- Wipe spills immediately to reduce staining and water marks.
- Avoid acidic food and liquids plus any hot items which will leave stains.
- Avoid dragging items across surface.
- Use table linens, coasters and trivets to protect surface.
Delivery and Shipping
Delivery and Shipping
At Zilli Home, we offer a couple delivery options to have your order delivered to your home. As soon as your order is ready, we will contact you to arrange details.
The preferred and most recommended delivery option is the White Glove Delivery Service. This delivery service includes delivery to your home by a local delivery company, with experienced individuals who will unwrap, assemble and place all of your ordered items in your requested room. All packaging will also be taken away.
An alternative delivery option is Curbside Delivery, where your items will be delivered to your home by a local delivery company and left at your door step or garage. In this case all items are left wrapped and usually not fully assembled.
On the day of delivery, please be prepared for your entire delivery window time slot. Ensure that all walkways, staircases, elevators are free of any obstruction. Remove existing furniture if being replaced. Ensure a safe environment is provided to the drivers: remove snow, salt driveways, etc.
All deliveries must be delivered within 10 days, otherwise storage fees may apply.
Important: The care and preparation for delivery of your purchase takes time. If you need to cancel or reschedule the delivery, please advise us at least 48 hours in advance, otherwise charges may apply
How to measure
How to measure
FURNITURE FITTING: HOW TO MEASURE ENTRY POINTS
Dimensions matter as much as style when choosing furniture, so learn how to measure both your furniture and your space to make informed decisions, and make sure your new furniture will go from the truck and into your home perfectly!
- Measure the height (H) and width (W) of all doors, wall openings, and hallways.
- For narrow entryways and corners, also measure the total clearance length between the outside and interior walls, beyond each entry point.
- Determine the best pathway from outside your home to where the new piece will live.
- Factor in ceiling height (A), corners (B), low hanging lights (C), stairways (D), banisters (E)
- The diagonal width (DW) of the package must be less than the height of each entry point (H), as well as the clearance length (C), beyond each entryway. The depth must be less than the width of each entry point.
- Take notice of unique elements (light fixtures, decorative mouldings, etc.) The diagonal width (DW) must be less than the height (H), as well as the clearance length (C).
* Consider the packaged dimensions of each individual piece rather than the assembled dimensions *
FURNITURE FITTING: UNDERSTANDING DIMENSIONS
Most furniture measurements are calculated from each piece's widest or tallest point. This means items with an overhang, angle or outward curve are included in the overall dimensions.
WIDTH:
When looking at the front of the furniture piece, width is how wide it is from one side to the other (outer edges). This helps determine how much space it takes up and how much room it needs when moving in a straight line.
DEPTH:
When looking at the side of the furniture piece, depth is how far it sticks out from front to back (outer edges). If it has an angled back, measure from the widest part for accuracy. This helps you see how far it extends into a room and if it can fit through doors, halls, or stairs.
HEIGHT:
When looking at the side of a furniture piece, height is how tall something is from bottom to top. Some things can be made smaller for delivery by removing parts (i.e. legs, handles, sectional pieces etc.). Measure both assembled size and delivery size to see if it fits through doors, halls, or stairs.
DIAGONAL WIDTH:
This is the longest measurement between opposite corners. It's important for moving big items around tight corners, stairs, or doors, especially when standing them up to turn.
FULL PACKAGE
Introducing E-Design! Our E-Design services are an innovative approach to interior design. We work remotely to help you re-imagine and re-design your space while using virtual tools to create a visual concept.
How E-Design Works:
-choose a design package that best suits your needs
-our virtual designer will connect with you and begin the process. Submit photos, measurements and any inspirational images
-within 5-7 days you will receive your design plan
-place your order, receive your custom furniture and enjoy your space!
Full Package:
A whole room re-do!
Includes;
- 2-D mood board
- 3-D floor plan and layout to scale
- 1 hour virtual consultation
-product source list with images and pricing
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.