GENERAL
This Privacy Policy outlines how Zilli Home Interiors Inc. (“we” or “us”) manages the personal information we receive about you. By visiting or interacting with our website, www.zillihome.com (the “Website”), you consent to the terms of this Privacy Policy. If you do not consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy, do not use the Website or provide us with any personal information.
INFORMATION WE COLLECT
Information You Provide
When you contact us, we collect the personal information you provide to us, such as your name, telephone address and email address. When you make a purchase, we will obtain other information relevant to processing your transaction, like your debit card or credit card information. We use such information to respond to your inquiries and to process your orders.
Automated Information Collection
We collect some information automatically when you visit the Website. This may include information such as the type of Internet browser or computer operating system you are using, your IP address, and the domain name of the website from which you linked to the Website.
In addition, when you view the Website, we may store some information on your computer in the form of a “cookie” or similar file. Cookies are small pieces of data which are stored on your computer to allow your Internet browser to remember something about a website. At your option, you may turn off cookies using the features of your Internet browser; however, doing so may prevent you from accessing all or part of the features of the Website. We do not link your cookies to other personally identifiable information about you.
We use this automatically-collected information to improve our Website, to enhance user experience, and to improve upon the services we provide.
Social Media
We may offer you the opportunity to engage with us through third-party social networking websites, plug-ins and applications. Through these platforms, you may allow us to access information associated with your social media account. We may use this information to confirm your identity and to personalize your experience on our Website.
Email Subscription
You may request to receive marketing communications from us by email. You may opt out of such communications at any time. Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes such as providing updates on delivery, customer service responses or recall notifications. To opt out of marketing communications any time, please contact us or use the “unsubscribe” function found in the footer of all email marketing communications.
HOW WE USE AND DISCLOSE YOUR INFORMATION
We may use the information we collect to process a transaction or respond to your inquiry, to help us better understand your needs, to improve upon the products and services that we offer you, and to contact you in accordance with applicable law.
Your information may be shared with agents, our contractors or service providers (including independently operated delivery services) in connection with services that these individuals or entities perform for us. Our successors and assigns may collect and use your information for substantially similar purposes as described in this Privacy Policy. Except as set out in this Privacy Policy, we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may, however, disclose your personal information in the following limited circumstances:
- As necessary to our service providers that help us with our business operations;
- If necessary to protect the safety or security of users of the Website, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law;
- In the event that we sell, transfer or otherwise dispose of the business to an affiliate, successor, assign or other third party entity; or
- With your consent
Otherwise, we will not disclose your personally identifiable information to others without your consent.
SECURITY
We take all reasonable precautions to protect your personally identifiable information from unauthorized access, loss, misuse or alteration. Our agents, contractors or service providers who have access to your personally identifiable information in connection with providing services for us are required to keep the information confidential and are not permitted to use such information for any other purpose. We keep your personal information only as long as it is required and we then destroy, delete or convert such information into an anonymous form when it is no longer required.
EXTERNAL LINKS
Our Website may contain links to external websites. This Privacy Policy only applies to personal information that we collect and use on or through the Website. We are not responsible or liable for the content or activities of any linked websites, or for the privacy practices of third parties. We strongly recommend that you review a third party’s privacy policy before disclosing any personal information to the third party. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback you may have about third party websites that are linked through our Website.
QUESTIONS OR CONCERNS
We endeavor to ensure that any personally identifiable information provided to us is kept accurate, current and complete for the purposes for which the information is used. If you have questions or concerns about the data we maintain about you, or this Policy, or if you want us to edit or delete the information we maintain about you, please contact us at: info@zillihome.com using “Privacy” as the subject line. We are located at: 672 Chrislea Road, Woodbridge, ON, L4L 8K9.
AMENDMENTS
We reserve the right to change this Privacy Policy, and any of our policies and procedures concerning our practices for managing personal information, at any time and without prior subject to applicable law. If we have modified or amended this Privacy Policy, we will post the most current version on our Website and note at the top of this Privacy Policy the date on which this Privacy Policy was last updated. Any changes that are made to this Privacy Policy will apply to both any personal information that we hold prior to the effective date of the amended Privacy Policy and any personal information that we collect on or after such effective date.